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We
promise
- to deliver live Maine lobsters, and/or any other seafood
you order, on the date and to the Ship-To address you specify via Fedex overnight priority shipping.
You are
responsible
- That the Ship-To Address is correct and
that someone will be present upon delivery. If no one is available, you
authorize FedEx to release your package at your doorstep/ or recipient's
doorstep.
- For packages that are unattended or stolen after
being released from the driver's care.
- For situations ('acts of God')
which prevent overnight delivery, i.e., storms, floods or other unforeseeable
hazards which may make the delivery address inaccessible to Fedex.
- If you or the recipient are unable to be at to the Ship-To Address to receive
the package, consider having the package sent to your place of work or to a
friend's address. Or, you may want to arrange to pick up your package at your
local Federal Express depot. (You must call FedEx in advance to make
arrangements to do so: 800-238-5355).
- If
you make arrangements to pick up your shipment at a Federal Express delivery
depot, we guarantee that your lobsters will be alive, providing the pickup
occurs prior to the depot's closing time on the scheduled date of delivery
If
you have a claim, please contact us within 24 hours of your scheduled delivery
so may resolve it quickly and fairly.
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